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FREQUENTLY ASKED QUESTIONS

Q: HOW OLD DO I HAVE TO BE TO FINANCE OR LEASE A VEHICLE?

A: Federal law dictates that you must be at least 19 year of age to enter into a contractual obligation.


Q: IS THERE A PENALTY TO PAYOUT MY LOAN?

A: No, there is not a penalty for early payout of your finance contract.


Q: CAN I MAKE LUMP SUM CONTRIBUTIONS TO MY FINANCE CONTRACT?

A: Yes, lump sum payments can be made at any time. This does not change your payment; it lessens only the amount owed, speeding up the repayment of your loan.


Q: WHAT KIND OF FINANCE RATE WOULD I GET?

A: We work with a number of financial institutions to ensure that we get you the most competitive rate for the vehicle that you are purchasing. A number of factors may affect the rates we can offer. Our financial services managers will work diligently to ensure that we are getting you the best rates and terms for the vehicle that you are buying.


Q: WHERE DO I GET INSURANCE?

A: Insurance agents come right to our dealership and can assist you with your insurance needs.


Q: HOW LONG DOES IT TAKE TO DO A CREDIT APPLICATION, AND HOW LONG UNTIL I GET APPROVED?

A: The credit application takes only a few minutes to fill out. The approval times vary, and there are a number of factors that need to be considered, such as time of day, week, and the volume of contracts being processed. This process can take from a few moments, up to 24 hours.


Q: WHAT DOCUMENTS DO I NEED TO BRING WITH ME?

A: Depending on your method of payment, we will let you know what documents you will need to bring with you in order to complete your transaction. A void cheque and driver license are common items that you need to bring. If you are trading in a vehicle or reside out of province, we may require additional information such as your vehicle registration, proof of residence, and health card. Each case is different, so we will let you know what to bring with you.


Q: CAN I FINANCE OR LEASE UNDER MY COMPANY?

A: Yes, you can purchase your new or used vehicle through your company. Additional information may be required; however, we will work closely with you in this process.


Q: CAN I FINANCE MY WARRANTY AND PROTECTION PACKAGE?

A: Absolutely! You can add these items into your contract, which makes things very simple and affordable.


Q: IF I BUY A WARRANTY FROM YOU, DO I HAVE TO RETURN TO YOUR DEALERSHIP FOR THE WORK?

A: Although we would love for you to come back to our dealership for your vehicle servicing, we understand that will not always the case. If you have a warranty, you can visit any authorized dealer in Canada for the work to be covered under that plan.

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